Terms of Service

These Terms of Service (“Terms”) govern access to and use of Club Mates HQ (“Platform”, “Service”, “we”, “our”, “us”).

By accessing or using the platform, you agree to these Terms.

1. Eligibility

You must:

• Be authorised by a club, team, or organisation; or
• Have permission from a parent or guardian if under 18.

Users under 13 must have parent, guardian, coach, or club administrator approval before using the platform.

2. User Roles

The platform may include roles such as:

• Super Admin
• Club Admin
• Coach
• Team Manager
• Player
• Parent/Guardian

Access permissions vary depending on assigned role.

Users must not attempt to access data outside their authorised club or role.

3. Acceptable Use

You agree not to:

• Upload illegal or offensive material
• Harass or abuse other users
• Upload explicit or inappropriate images
• Attempt unauthorised access to systems or data
• Interfere with platform operation
• Upload viruses or malicious software
• Use the platform for unlawful purposes

We reserve the right to remove content or suspend accounts at our discretion.

4. Content Ownership and Permissions

Users retain ownership of uploaded content.

By uploading content, you confirm:

• You have permission to upload and share it
• You have appropriate consent for junior player photos or data
• The content does not infringe third-party rights

You grant Club Mates HQ a limited licence to store, process, and display uploaded content within the platform.

5. Platform Availability

We aim to provide reliable service but do not guarantee uninterrupted availability.

We may:

• Modify features
• Perform maintenance
• Suspend access temporarily
• Remove features or content

6. Third-Party Services

The platform may rely on third-party providers including cloud hosting, authentication services, and sporting APIs.

We are not responsible for outages or issues caused by third-party providers.

7. Security

Users are responsible for:

• Maintaining password confidentiality
• Securing their accounts
• Reporting suspected unauthorised access

We are not liable for access caused by weak passwords, credential sharing, or user negligence.

8. Limitation of Liability

To the maximum extent permitted by law:

• The platform is provided “as is”
• We do not guarantee accuracy of third-party sporting data
• We are not liable for indirect or consequential loss
• Our total liability is limited to the amount paid for the service, if any

9. Account Suspension or Termination

We may suspend or terminate accounts for:

• Breach of these Terms
• Illegal or abusive conduct
• Security risks
• Misuse of the platform

10. Privacy

Use of the platform is also governed by our Privacy Policy.

11. Changes to Terms

We may update these Terms from time to time.

Continued use of the platform after updates constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of Australia.

13. Contact

Club Mates HQ
Email: clubmateshq@gmail.com